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About Us
Who are we?
U.S. Windshield Repair is a family owned business that was started in Southern California in 1990 as a full-time windshield repair service. Almost from the beginning we started designing and manufacturing our own tools as we realized the tools available to the industry were just not performing properly. Operating our own windshield repair service provided insight that allowed us to design products that performed better and improve the techniques for repairing damages. We worked with chemists to develop the best resins possible providing unmatched strength and clarity. We worked with machine shops to perfect the design and function of our tools. We worked with the lighting industry to develop and produce the best curing lamps for curing our resins, ones that are used by all of our competitors today. Operating our own windshield repair business also taught us which marketing strategies work and which don't. With the right tools and techniques to provide quality repairs and an effective marketing strategy, our customers succeed where so many others don't.
Our business model is simple, provide only the best products and services possible and back them with actual support. We don't have any salesmen on our payroll, we don't advertise in magazines, we don't exhibit at business opportunity expos. We really haven't had to sell our products, they do that themselves. When you call us, the owner of the company an experienced windshield repair technician with 30 years of experience and over 100,000 windshield repairs answers the phone. You receive help, honest answers and will never be pressured to buy something. I think you will find us a refreshing experience. So give us a test drive and let us know what you think, you are the most important part of our business.
Sincerely,
William Penrod
Owner U.S. Windshield Repair
Chronological history of U.S. Windshield Repair
1990
Repair service begins in Orange, California by William Penrod
1992
Changed operation from mobile to a fixed retail location
1993
Began manufacturing and selling windshield repair products
1994
Charter Member of National Windshield Repair Association (N.W.R.A.), served on Board of Directors
1995
Developed Quick Curing Lamp that reduced curing time to 60 seconds and properly cured repairs for superior quality
1996
Started advertising on the Internet
1997
Working with chemical companies developed several new windshield repair resins
2003
Issued first U.S. Patent for windshield repair apparatus
2007
Joined National Glass Association (NGA) served on Windshield Repair Committee
2009
Introduced new product for removing Rain-X and like products from glass
2010
Introduced new process for removal of scratches and graffiti on glass surfaces
2012
Began providing complete range of targeted web services and marketing
2013
First windshield repair company to use 3D manufacturing for our products
2018
Introduced first LED curing lamps that cure faster, better and last longer